If there is any aspect of our service that you are not satisfied with, please let us know as soon as possible.
Many concerns and questions can be resolved quickly through discussion with our Senior Management or Operations Staff before any need to start a more formal process.
You can download and read our complaints policy here. Formal complaints should be addressed in writing to our Company Compliance Manager at:
Neptune P2P Group
New Bailey Street,
Manchester, M3 5FS.
Telephone: +44 (0) 161 837 6220